If you would like to learn more about the future direction
of MS-CRM enhancements, please check out the MS-Partner keynote on MS-CRM
2011. This 60 minute keynote presentation covers the strategic direction
for the MS-CRM platform.
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We recommend two blog posts which provide additional commentary
on the video’s features:
MS Dynamics CRM blog
Richard Knudson’s Dynamics CRM Trick Bag