Upic Blog

Upic University

Upic U Podcasts: July & August

(Podcasts, Upic News) Permanent link

Contributed by: Winston Faircloth 

 

So far, we have six episodes of the Upic University podcast up on i-Tunes and Zune available for your review.  Each link will take you to the Upic University podcast blog where you can read show notes and listen to the show from your computer.  Here is a quick recap of the episodes so far:

 

What's a Podcast?  This blog post shows you the power of podcasts and how to subscribe. 

 

UpicU 001: Welcome to the U!  Your co-hosts, Winston and Tim share their backgrounds and their goals for Upic University and the podcast.  (13 mins: 52 sec)

 

UpicU 002: Upic's Collaboration History In this episode, we review the origins of the Upic collaboration starting with the Lexington (KY) and Cincinnati technology project in the late 1990's.  (12:13)

 

UpicU 003: Live United Y'all Erin McMahon from Metro United Way in Louisville is our guest and she shares their foray in the world of social media via their blog Live United Y'all.  (15:29)

 

UpicU 004: Non-Profit Mergers & Alliances Consultant and author Tom McLaughlin shares his recent experiences with non-profit collaborations and alliances, including some background on his involvement in the Upic collaboration.  (30:01)

 

UpicU 005: Virtual Campaign Kickoff  Alicia Stevens from the United Way of Greater Cincinnati is our guest, sharing information about their second annual online campaign kickoff event held on August 25, 2010. (14:51)

 

UpicU 006: Building Relationships/CRM Over 70 United Ways have joined the CRM journey.  In this episode, we interview Craig Wood from Clarity Group, strategic partner to many United Ways in their internal cultural and business process preparation in advance of adopting new technology.  (25:52)

 

WE NEED YOUR SHOW IDEAS! Our best show ideas come from you, our listeners.  We're looking for United Way best practices to share with the overall United Way community--so don't be shy, let us know what you are doing.  As you can tell, the shows are very informal and conversational.  To provide ideas or show feedback, please call our listener line, toll free at 1-866-800-9898 with a voice mail message. 

Sneak Peak: MS-CRM 2011

(United Way News, Upic News) Permanent link

 

If you would like to learn more about the future direction of MS-CRM enhancements, please check out the MS-Partner keynote on MS-CRM 2011.  This 60 minute keynote presentation covers the strategic direction for the MS-CRM platform. 

 

Get Microsoft Silverlight

 

Trouble Viewing? Click here to view in Browser 

 

 

We recommend two blog posts which provide additional commentary on the video’s features:

 

MS Dynamics CRM blog 

Richard Knudson’s Dynamics CRM Trick Bag 

006 UpicU: Relationship Management

(Podcasts) Permanent link


Clarity Group 

 

006 UpicU - Building Relationships w/Craig Wood

Welcome to episode 006 of the Upic University podcast--the place where Upic geeks and United Ways meet.  Upic U is a virtual classroom where we share technology tips, social media insights and United Way best practices to help you meet your mission. 

 

  

Right click here to download 

 

Subscribe FREE via ITunes
 

In today’s episode:  

 

Over 70 United Ways have joined the Constituent Relationship Management transformation!  In today’s episode, we meet Craig Wood, CEO and Founder of the Clarity Group, partner to United Way Worldwide since 2006.  We discuss:

 

  • Clarity Group’s background with United Way;
  • How relationship management has recently changed within UW;
  • Five pillars of relationship management;
  • Role of technology in UW’s transformation; and
  • Best practices from the UW field.

More about the Clarity Group:  

 

 Clarity Group Home Page 

 Register for free whitepaper 

 Free Relationship Management Online Self-Assessment for Local United Ways 

 

Stay tuned to the end of this podcast for a special giveaway from the Upic University bookstore.  We invite your comments, questions and feedback on Upic Solutions, Andar, CRM, social media and other topics via our podcast participation line, available 24/7 at 1-866-800-9898 or via email at feedback@upicsolutions.orgPlease subscribe in iTunes and help us spread the word about the Upic U podcast. 

Andar: Campaign Goals & Projections

(Andar Answers) Permanent link

Andar 

 

Contributed by: Patti Sperry 

 

This time of year is the beginning of setting goals and projections for Resource Development staff.  What is the best way to do this?  There are basically 3 ways to get the Goals and Projections on accounts.

 

The first way is manually one-by-one which would be too labor intensive  The second is to run the Mass Assign Goals and Projections report.  The third is to spreadsheet the information using the Andar Connector to import the numbers into the accounts.  FYI - Two and three can be combined!

 

Access the menu item "Mass Assign Goals and Projections" from System Admin>Rollover> Campaign Rollover>Mass Assign Goals and Projections.  This report will allow selecting either a group of accounts from the Campaign Structure or a Warehouse of Accounts.  The report can be run to increase specific gift types (Corp, Ind, Emp) by specific percentages.  The report can be run in either pdf or spreadsheet format.  ALWAYS run Report Only.  NEVER produce report and update database until final steps.  The completed report can be reviewed to determine accuracy.  If the goal and/or projection are exactly what was requested, the report can be run again and update the database.

 

If the report isn't the goal/projection number that is wanted for the structure node accounts, the original report can be re-run with different percentages as many times as needed until the forecast is more precise.  If the number still cannot be completely accurate, the spreadsheet can be manually manipulated with the corrected dollar amounts and the spreadsheet can be loaded into the Andar Connector. 

 

Andar: Understanding 'Tracking Parm'

(Andar Answers) Permanent link

 Andar 

 

Tracking Parameters or Tracking Parm is  the "live" and historical data for campaigns. The information is stored on organization accounts as a sub-tab of the History Tab.  Each gift type (Corp, Employee, Special Events, and Other Campaign has an area to track verbals, reported and processed dollars.  This information is used on the Campaign Structure details and is pulled into the Monitoring Report.  Note Tracking Parameter information will only be relevant for Individual's that pledge as an Individual.  Employee dollars are on the organization. 

 
What are Verbal Dollars?  The  Verbal Amount is one of the Tracking Parameters that track the giving of an account. Verbal is the gift amount confirmed verbally by donors, but the United Way  has not received anything in writing about the pledges. For example, you are at a luncheon meeting and a donor tells you he will give you $1,000 but you have no paper to back it up. You want to count the pledge but show it is by word of mouth only.   
 
What are Reported Dollars?  The  Reported Amount  is one of the Tracking Parameters that track contributions that have not yet been finalized. The Envelope face has been entered, but all transactions have not been entered. The Envelope has not been closed.   Reported dollars are only calculated for Workplace Envelopes since specific Individuals cannot be recorded on a Miscellaneous Envelope.  Andar ePledge allows Reported Dollars to show LIVE as the pledges are coming in. 


What are Processed Dollars?   The Processed Amount is one of the Tracking Parameters that track the giving history of an account. Processed Amount represents contributions that have been finalized. It is automatically calculated and shown, reflecting transactions in Closed Envelopes (that is, the Envelope and all transactions have been entered, the deposit has been made, and the Envelope has been closed).  


What is Total In?  The  Total In Amount is used in tracking the giving of an account. Total In is automatically calculated and shown, reflecting what is currently in as Processed dollars, Reported dollars, and Verbal dollars.  Processed + Reported + Verbal = Total In 

Recommended CRM books

(Book Review, Upic News) Permanent link

 

Contributed by: Winston Faircloth 

 

One of the benefits of Microsoft-CRM is the wealth of training resources available in book form.  Our friends at StratusLIVE assembled the following list of CRM related books they recommend for United Way staff members new to this platform.   All of the links listed below are for the Upic University affiliate link at Amazon, which provides a discount to you and a small donation to the Upic University staff library. 

 

 Purchase Step by Step MS-CRM 

 

Step by Step MS-CRM 

 

“This Step by Step book is a good, lightweight introduction to MS-CRM and includes a practice CD.”

 

  Purchase Sam's Teach Yourself MS-CRM in 24 Hours 

 

Sam’s Teach Yourself  MS-CRM in 24 Hours 

 

This Teach Yourself book is a little more advanced than the Step by Step book.  However, the one downside to this book is the screen images are small and hard to read.   The content is actually quite good if you can live with the images.”  

 

Purchase MS-CRM for Dummies 

   

MS-CRM for Dummies 

 

“Some people like the “Dummies”-type book.  We don’t rate this one very highly, but the approach is simple.”

 

Purchase Working With MS-CRM 

 

Working With MS-CRM 

 

“The “Working With…” book is a little more advanced and technically oriented.  It provides good content and information for the individual looking for more depth.”

 

Purchase MS-CRM Dynamics Unleashed 

 

MS-CRM Dynamics Unleashed 

 

“This Unleashed book is probably similar to the “Working with…” book, suitable for intermediate users.   It does have some good content.”

 

Purchase Building Workflows in MS-CRM 

 

Building Workflows in MS-CRM 

 

“For those who will be building workflows in CRM 4.0, this is very focused on the topic.”

005 UpicU: Virtual Kickoff

(Podcasts) Permanent link

Virtual Kickoff 

 

005 Upic U: Virtual Kickoff

Upic University podcast--the place where Upic geeks and United Ways meet.  Upic U is a virtual classroom where we share technology tips, social media insights and United Way best practices to help you meet your mission. 

 

Listen to this podcast here:

 

  

Right click here to download 

 

Subscribe FREE via ITunes
 

In today’s episode:  

 

Looking for a creative way to engage your supporters beyond the traditional United Way kickoff event? In this episode, you will meet Alicia Stevens from the United Way of Greater Cincinnati. 

 

On August 25, 2010, this United Way will be hosting their 2nd annual online “Virtual Kickoff” hosted by INXPO.com.  In this episode, we will discuss:

 

  • What is a Virtual Kickoff
  • What can people to expect to see when they visit
  • How does it differ from a traditional kickoff in terms of participation/engagement
  • Event details: live at lunchtime (ET) on August 25th, open for 90 days
  • Registration link:  www.liveunitedgc.org  

 

Stay tuned to the end of this podcast for a special giveaway of Delivering Happiness, written by Zappo’s CEO  Tony Hseih to a lucky podcast listener. 

 

We invite your comments, questions and feedback on Upic Solutions, Andar, CRM, social media and other topics via our podcast participation line, available 24/7 at 1-866-800-9898or via email at feedback@upicsolutions.orgPlease subscribe in iTunes and help us spread the word about the Upic U podcast. 

004 UpicU: Tom McLaughlin

(Podcasts) Permanent link

Nonprofit Mergers & Alliances 

004 Upic U: Nonprofit Mergers/Alliances

Upic University podcast--the place where Upic geeks and United Ways meet.  Upic U is a virtual classroom where we share technology tips, social media insights and United Way best practices to help you meet your mission. 

 

Listen to this podcast here:

 

 

Right click here to download 

 

Subscribe FREE via ITunes
 

In today’s episode:  

 

We interview Tom McLaughlin, the author of Nonprofit Mergers and Alliances.  Tom was the lead consultant during Upic’s formation during 1999-2000 and helped coin the acronym U.P.I.C. (then known as United Way Processing and Information Center) to reflect the flexibility/choice which has been a hallmark of our service offerings since the very beginning. 

 

In this episode, Tom shares:

 

  • his recollections about Upic’s early days,
  • definitions about the different types of non-profit collaborations,
  • why collaboration efforts sometimes fail,
  • tips to help determine which organizations are serious about collaboration, and
  • a few words of advice for future United Way collaborations. 

 

To contact Tom for collaboration consultations, please email tom.mclaughlin@nffusa.org or call 617-549-9611.

 

Stay tuned to the end of this podcast for a special giveaway of Seth Godin’s Linchpin to a lucky podcast listener. 

 

We invite your comments, questions and feedback on Upic Solutions, Andar, CRM, social media and other topics via our podcast participation line, available 24/7 at 1-866-800-9898or via email at feedback@upicsolutions.orgPlease subscribe in iTunes and help us spread the word about the Upic U podcast. 

 

MS-CRM Answers Online

(Upic News) Permanent link

MSCRM 

 

Contributed By: Winston Faircloth 

 

 

Upic members are beginning to embrace the power and functionality of MS-CRM.  Earlier today, Microsoft published a new site for current and future CRM Power Users with helpful links about all the functionality of this powerful platform.

 

Bookmark this site and refer to it often.

 

If you have other helpful MS-CRM resources, please let us know.  Send an email to feedback@upicsolutions.org

003 Upic U Podcast: Live United Ya'll

(Podcasts) Permanent link
/uploadedImages/Home/Community/Blogs/Andar_Blog/Upic U Podcast Logo(1).jpg

 

 003 Upic U:  Live United Y'all with Erin McMahon

Welcome to the Upic University podcast--the place where Upic geeks and United Ways meet.  Upic U is a virtual classroom where we will share technology tips, social media insights and United Way best practices to help you meet your mission. 

 

Listen to the podcast here by clicking this player,

 

 

Right click here to download 

 

Subscribe FREE via ITunes
 

In today’s episode:  

 

Via Skype, we interview Erin McMahon from Metro United Way in Louisville, Kentucky.  Erin is one of the social media pioneers within the United Way movement and is the creative force behind MUW’s blog,  Live United Y’all.  Erin tells us about her United Way career, Metro United Way’s efforts in social media and a number of resources/influences on her work in marketing and social media.  Resources/blogs mentioned in the podcast include:

 

 

We invite your comments, questions and feedback on Upic Solutions, Andar, CRM, social media and other topics via our podcast participation line, available 24/7 at 1-866-800-9898 or via email at feedback@upicsolutions.orgPlease subscribe in iTunes and help us spread the word about the Upic U podcast.  We also invite you to post your rating of the show while in iTunes. 

002 Upic U Podcast: History

(Podcasts) Permanent link

 Upic U Podcast Logo  

002 Upic U: Collaboration History

Welcome to the Upic University podcast--the place where Upic geeks and United Ways meet.  Upic U is a virtual classroom where we will share technology tips, social media insights and United Way best practices to help you meet your mission.  Each week, we're going to answer your questions about technology and feature news/interviews from the non-profit, technology and United Way sectors. 

Listen to the podcast here by clicking this player,

 

 

Right click here to download   

Subscribe FREE via ITunes 

(P.S. you do not need an i-Pod to listen to free podcasts with these links). 

In today’s episode:  

We take a trip down memory lane to review the origins of the United Way collaboration which became Upic Solutions.  Founding CEO, Winston Faircloth discusses:

  • Why his former United Way outsourced several back-office services in the late 1990’s,
  • How that initial partnership turned into the first United Way shared services/technology collaboration and
  • Upic’s mission then and today. 

We invite your comments, questions and feedback on Upic Solutions, Andar, CRM, social media and other topics via our podcast participation line, available 24/7 at 1-866-800-9898 or via email at feedback@upicsolutions.orgPlease subscribe in iTunes and help us spread the word about the Upic U podcast.  We also invite you to post your five star rating of the show while in iTunes. 

P.S.  If we use your audio feedback in an upcoming show, you will be eligible for a FREE copy of Delivering Happiness

 

Book Review: Rework

(Book Review) Permanent link

Contributed by: Winston Faircloth

 

Rework Image  

 

 

Click the book cover to purchase or visit the Upic University bookstore (affiliate links). 

 

Most business books are huge tomes where you have to scavenge through chapter after chapter to find a handful of actionable ideas…not so with Rework from 37signals


No fluff here:  open the book, review the contents and begin changing the way you approach your career at United Way.  I finished this book in a short flight home. 


Each concept is tightly presented in one to two page short stories.   Here are just a few that I dog-eared in my copy: 
• Planning is guessing
• Scratch your own itch
• No time is no excuse
• Build half a product, not a half-assed product
• Meetings are toxic
• Everybody works
• The best are everywhere
• ASAP is poison 

 

Check out the web link above for all of the segment titles.

 
In a world where “less is more”, Rework will provide a ton of new ideas without all of the unnecessary filler.  You will never look at meetings in the same way again. 


I have four words for you—get this book now! 

Book Review: Simple Truths of Service

(Book Review) Permanent link

 

Contributed by: Patti Sperry 

 

 

 

 

 

 

Trouble Viewing? Click here to view in Browser 

 

 

I think the book Simple Truths of Service is a must read for everyone.  It is not only relevant for the employees of customer service organizations but it is relevant to everyday life.  The simple fact is that each and everyone of us can make each and every day count in our lives and the lives of others.

 

The authors, Ken Blanchard and Barbara Glantz use of  the “Johnny the Bagger”  story illustrates that anyone can make a difference.  The simplistic story of a Downs Syndrome employee working to touch customer lives on a daily basis and making everyone in his presence a better person brought a tear to my eye.  I thought of how blessed I am to have a simple normal life.  I thought how proud I would be of my children if they acted as a “Johnny”.  I thought why can’t we all be “Johnny’s”.   I thought if “Johnny” could do something so simple to change the world around him, so could I. 

 

My take on the book is that everyone of us can be a “Johnny” if we make a conscious effort.  It is simple.  Read the book to find out how you can make a difference in yourself and others.

 

For a short video presentation on Johnny's impact on his customers, click this link:  http://www.stservicemovie.com/

 

Book Review: Linchpin

(Book Review) Permanent link

Contributed by: Winston Faircloth 

 

 

Linchpin   

 

Click the book cover to purchase or visit the Upic University bookstore (affiliate links). 

 

I have a confession.  I failed first grade art class for coloring outside the lines.  My harvest hay-bale was purple and pumpkins were not the traditional orange like the other first graders.  All these years, I have felt that my artistic abilities were stifled at this very impressionable age by the disapproval of my teacher.  I cried the day I brought that “F” in coloring home to my parents. 


Seth Godin’s latest masterpiece Linchpin, has once again unleashed my artistic and creative life-force.  My first grade teacher was looking for conformity and predictability---just like nearly every teacher I faced growing up.  Yes, there were a few “odd-ball” teachers I encountered along the way. Yet I find it amazing that three decades removed from high school, the only ones I can quote today were the teachers that seemed to march to a different drummer.    They were artists, whether they taught English literature or Colonial History. 


This book feels like a personal one on one discussion, so I’ll refer to my new friend by his first name.  In this book, Seth reawakens the artist within each one of us.  After a century of interchangeable, disposable labor where conformity, punctuality, and longevity were prized ---there is a new career option where being remarkable, being generous, creating art and connecting people/ideas are valued and desired. 

 
Unfortunately, many organizations are still in the old mindset when it comes to staffing:  “keep your head down, follow instructions, show up on time, work hard and suck it up.”  Even within Upic, we tend to track hours worked rather than the value we create.  Seth has a great term for this phenomenon:  “attendance based compensation.”  

 

Fortunately, Seth blazes a pathway out of becoming a commodity at work.  “Wait, are you saying that I have to stop following instructions and start being an artist?  Someone who dreams up new ideas and makes them real?  Someone who finds new ways to interact, new pathways to deliver emotion, new ways to connection?  Someone who acts like a human, not a cog? Me? –Yes (page 89). 

 

Most importantly, Seth delivers an entire chapter to overcoming "the resistance" to what we innately know is the right path for fulfillment—make sure to read this chapter at least twice.  Far too many times, I let that little voice of doubt stop me from creating something magical.

 

Whether we have been with United Way thirty days or thirty years, it is important to remember why we joined this movement--to create lasting change.  Each and every day we get the opportunity to create art during our interactions with donors, service providers and clients. 


Thank you, Seth.  I’ve dog-eared 27 pages on the first pass through your book. I’m definitely going to read it again and share it with my staff at our upcoming gathering.  I’m committed to helping our organization become more human, more remarkable, and more generous with our membership. 

 

Upic U bookstore now open

(Book Review, Upic News) Permanent link

Contributed by: Winston Faircloth  

 

Upic U Podcast Logo 

 

As part of our introduction of Upic University, we've opened the Upic U bookstore.  The bookstore is a collection of recent and classic business books we've read and recommend for our United Way friends. 

 

In our blog, we've recently reviewed Delivering Happiness, Linchpin, Rework and Simple Truths of Service.  Watch for more book reviews soon. 

 

By purchasing books through the Upic U bookstore, you will provide a small contribution to the Upic U library fund for staff development.  Upic University bookstore is part of the Amazon Affiliate program, which costs you nothing extra and provides a small part of your purchase fee back to Upic U. 

 

 

Delivering Happiness: Book Review

(Book Review) Permanent link

Contributed by: Winston Faircloth 

 

 Delivering Happiness Image

Click the book cover to purchase or visit the Upic University bookstore (affiliate links). 

  

Zappos.com is an amazing business success story, from zero to over $1 billion in sales in less than 10 years.  The company is famous for outstanding customer service and for an internal employee culture that is among the most admired. 

 

Delivering Happiness from Zappo's CEO Tony Hsieh is one part biography and one part business leadership/inspiration. 

 

The first section of the book captures Tony's career arc from childhood "worm farmer" to college pizza entrepreneur to his first large-scale business Link Exchange.  If you enjoy reading biograqphies, you will find this section to be fascinating and fast-paced. 

 

The second section of the book focuses on the Zappos.com story.  As a co-founder of Upic, I'm always interested in how organizations start, grow and succeed.  And with the legendary customer service reputation Zappos.com enjoys, I was especially interested in the company's culture and philosophy.  Hseih takes you step by step through the company's development and growth, even including internal emails and first person accounts of the start-up and growth phases for the company. 

 

Their secret is in their laser-like focus on company culture.  How many companies do you know who will pay an employee $2000 to leave after the initial training period?  Zappos trusts their screening/hiring/training process and their ongoing culture enough to make that bet on a daily basis.  In section two, you can learn all about their core values and how that bring these to life.

 

I recommend this book to anyone who is interested in learning more about building a world-class customer service culture that is fun and engaging.  

Independence Day is Everyday @ Upic

(Upic News) Permanent link

Liberty 

 

Contributed By: Winston Faircloth 

 

Upic stands alone as an independent, non-profit United Way technology collaboration. 

 

There are four ways you can tell if your technology collaboration is independent like Upic Solutions: 

 

  1. Is your provider a separate 501-c-3 tax exempt organization or are they a program/project of a larger entity?  Upic received it’s tax exempt status in March 2001 as a stand-alone non-profit. 
  2. Can your collaborative provide an independent audit of their financial status or are their financials part of another entity?    Our financial reporting is separate from any other organization and we’re audited each year by Grant Thornton.  Ask your provider for a copy of their audit. 
  3. Does your provider file an IRS-990 report each year, providing financial accountability to current and prospective customers?  Upic alone provides this level of transparency and accountability to our customers. 
  4. Can your collaborative provide a list of independent Board members (not a subset of a larger board) who are fiscally and legally responsible for the operations of your technology provider?  Upic has six United Way executives who serve as our independent Board of Directors—representing the diversity of United Way operating size and philosophy. 

 

When your provider can answer all four questions with a resounding YES, you will be working with an organization who is independent, accountable and experienced.  Like Upic Solutions—where geeks and United Ways meet.

 

What’s a Podcast?

(Podcasts) Permanent link

Contributed By: Winston Faircloth 

 

Did you know that Upic University now has a weekly podcast? Our tag line is " where Upic geeks and United Ways meet”.

But what IS a podcast? Think of it as TiVo for audio programming. With a podcast, you can listen to the shows you subscribe to when you want and where you want with your MP3 player or iPod. Imagine getting new “radio” style talk auto-magically downloaded onto your player every day. You wake up and have new shows ready to listed to while you exercise or commute to work.

Probably the best explanation comes from our friends at Common Craft.

 

Podcasting in Plain English from leelefever on Vimeo.

 


The Upic University podcast is a virtual classroom where we will share technology tips, social media insights, and United Way best practices to help our audience meet their mission.

Each week, we’re going to answer audience questions about technology and feature news/interviews from the world of non-profit organizations, technology and our United Way members.

Our goal is to release a new episode each week, ranging between 15-25 minutes and featuring your audio feedback/questions (Andar, CRM, social media, tech tips) and your best practices (something your United Way is doing you’d like to share). We will also include interviews with United Way and industry leaders.

We invite your participation in upcoming podcasts by calling our podcast hotline 24/7 toll-free at 1-866-800-9898. And you can subscribe FREE via i-Tunes to get the next show as we release them.
 

001 Upic U Podcast: Welcome

(Podcasts) Permanent link

Upic U Podcast Logo 

001 Upic U: Welcome to the U

Welcome to the first Upic University podcast--the place where Upic geeks and United Ways meet.  Upic U is a virtual classroom where we will share technology tips, social media insights and United Way best practices to help you meet your mission.  Each week, we're going to answer your questions about technology and feature news/interviews from the non-profit, technology and United Way sectors. 

 

Listen to the podcast here by clicking this player, right click here to download, or subscribe FREE via ITunes

 

 

In this episode, we discuss:

  • Why Upic University is hosting a podcast
  • Provide some background on your hosts
  • Invite your participation in future podcasts

We invite your comments, questions and feedback on Upic Solutions, Andar, CRM, social media and other topics via our podcast participation line, available 24/7 at 1-866-800-9898 or via email at feedback@upicsolutions.org

 

Please subscribe in iTunes and help us spread the word about the Upic U podcast.  We also invite you to post your five star rating of the show while in iTunes.  On socal media sites, please include the hashtag #upic in your tweets and other messages. 

 

Over 97 Million Spam Emails Blocked

(Upic News) Permanent link

Contributed By: Winston Faircloth 

 

At the United Way Data Center, Upic’s powerful spam blocking engines have prevented over 97 MILLION pieces of spam from hitting member’s mailboxes since early 2009.  Nearly 85% of all email coming into Upic is SPAM or questionable email.  We block on average 42 spam messages per person per day from our members mailboxes.    For real-time reporting on our spam blocking engines, visit this link: https://eportal.upicsolutions.org/barracuda