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    Upic University Bookstore

     

    Here at Upic University, we have posted many of the books we love and recommend.  If you have others you would like to recommend, please write us at feedback@upicsolutions.org. The links below are part of the Amazon affiliate program which costs you nothing more, but provides a small contribution to Upic for our staff library. 

     

    CRM/ Relationship Management 

    MS CRM 2011 

     

    Step-by-Step CRM 2011        Dynamcis CRM 2011        MS CRM Unleashed 2011        Working with MS CRM 2011 

     

    MS CRM 2011 Administrative Bible 

     

    MS CRM 4.0 

     

    Purchase Step by Step        Purchase MS CRM for Dummies        Purchase Teach YourselfMS CRM in 24 Hours        Purchase Building Workflows in MS CRM 

     

     Purchase MS CRM Unleashed        Purchase Working with MS CRM 

     

     

    Customer Service 

     Purchase Delivering Happiness            Purchase Simple Truths of Service 

     

      

    Management 

    Purchase Rework        Purchase Switch        Purchase Linchpin        Purchase Zilch 

     

    Purchase Non Profit Mergers & Alliances 

     

     

    Social Media/ Marketing 

    Purchase The Referral Engine        Purchase Inbound Marketing        Purchase Networked Nonprofit          

     

     

    Technology

    Purchase Managing Technology to Meet Your Mission  

     

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